Privacy Policy
Last Updated: July 2026
At Fancy Store, we respect your privacy and are committed to protecting your personal information. Your trust is important to us, and we ensure that your data is handled securely and responsibly.
1. Information We Collect
When you place an order or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
- Order Details
2. How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Contact you regarding your purchase
- Provide customer support
- Improve our products and services
- Send promotional offers (only if you choose to receive them)
- Prevent fraud and protect our customers
3. Data Security
We use appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
4. Your Rights
You may request to:
- View your personal information
- Correct inaccurate information
- Delete your account (where legally permitted)
- Contact us regarding any privacy concerns
5. Contact Us
If you have any questions regarding this Privacy Policy, please contact us.
Store Owner: Bitti Bhai
Email: Store@fancykalabagh.com
Return & Exchange Policy
7-Day Exchange Policy
Customers may request an exchange within 7 days of receiving their order.
The product must:
- Be unused
- Be unwashed
- Have all original tags attached
- Be in its original packaging
- Include proof of purchase
Hygiene Policy
Due to hygiene and health reasons, the following items cannot be returned or exchanged once used or worn:
- Bras
- Panties
- Lingerie
- Sleepwear
- Cosmetics
- Beauty Products
Please ensure you select the correct size before ordering.
Damaged or Incorrect Items
If you receive:
- A damaged product
- A defective item
- The wrong product
Please contact us within 48 hours of delivery with photos of the product and packaging.
We will review your request and provide an appropriate solution.
Non-Returnable Items
We cannot accept returns for:
- Used products
- Opened cosmetics
- Worn underwear
- Clearance items
- Products damaged after delivery
Refund Policy
Refunds are only issued if:
- The ordered product is unavailable.
- We are unable to fulfill your order.
- A return is approved after inspection.
Approved refunds will be processed using the original payment method where applicable.
Order Cancellation Policy
Orders may be cancelled before they are shipped.
Once an order has been dispatched, it cannot be cancelled.
Shipping Policy
Processing Time
Orders are usually processed within 1–2 business days after confirmation.
Delivery Time
Estimated delivery:
- Major Cities: 2–5 business days
- Remote Areas: 3–7 business days
Delivery times may vary during holidays or due to courier delays.
Shipping Charges
Shipping charges are displayed during checkout.
Promotional free shipping offers may apply to eligible orders.
Terms & Conditions
By placing an order with Fancy Store, you agree to:
- Provide accurate shipping information.
- Use the website lawfully.
- Respect our return and exchange policies.
- Accept that product colors may vary slightly due to screen settings.
- Understand that prices and promotions may change without prior notice.
Customer Care
Our customer satisfaction is our priority.
If you have any questions regarding your order, product information, returns, or exchanges, our support team is here to help.
Store Owner: Bitti Bhai